At RetailEase POS, we strive to provide a seamless payment experience for our users. However, in the event of a failed payment or overcharge, we have a straightforward refund process in place.
If a payment fails or is declined, the transaction will not be processed, and no charges will be applied to your account. If you believe a payment was incorrectly charged, please contact us immediately for review.
Once a refund request is submitted and approved, the refund will be processed within 7-14 working days. The exact time for the refund to reflect in your account may vary depending on your bank or payment provider.
To request a refund, please contact our support team at support@retaileasepos.in with the following details:
We will review your request and process the refund as quickly as possible.
If you have any questions about our refund policy, feel free to reach out to us at support@retaileasepos.in.
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